A place where everyone belongs


Solutions for simple matters of the heart in every family - love, care, respect, purpose and quality of life.










What We Offer

At Family Matters, we support families to find solutions that will give them peace of mind, quality of life, meaningful purpose and freedom as the generations navigate through life developmental stages.

Connections to Services

We work closely with a vast network of providers to ensure a smooth progression as your needs change. 

Advice & Education

As our loved ones transition through different life stages, there are many misconceptions that hold families back from genuine expression.

Community & Activities

As we age, we need to be involved and to be active for our own wellbeing and that of our loved ones.  

Planning & Wisdom

It is never to early to plan for our own future and that of our loved ones.  We know what is best for ourselves.  Don't leave the hard decisions for your family to decide.

How It Works

We make the process simple, stress-free, and fully supportive from start to finish

Step 1
Reach Out

You can either Call us on 021 566880 or complete the "Contact Us" form and we will respond to you within 24 hours

Step 2
Assessment

We will schedule a call or in-home visit to assess your family's current situation to identify your loved one's immediate and future needs.

Step 3
Recommendation

We will present your family with customised options that best serve you to ensure a smooth transition to maintain your strong family bonds.

Step 4
Stay Connected

Families get regular updates and are always welcome to visit and participate.

Our Mission

At Family Matters, we believe that ...
  • Families who grow together, belong together.
  • Families are people who care for each other above and beyond blood connections.
  • Families thrive when the different generations are able to connect and support each other through the evolution of life.
  • There is a place for everyone.
  • Everyone deserves to age with dignity, comfort, and connection.
Our mission is to build bridges across generations, families, communities a safe , supportive and place of belonging for all those who wants to be home.

Why Choose Us

We go beyond basic care and support.  We help you deal with family matters because your family matters to us as much as they do to you.

Just like family

Every member within the Family Matters network have committed to be dedicated to being more than just service providers.  We strive to be 'just like family' with our care and service  

Solution focused

For every challenge there is a solution.  We will work with you to come to a beneficial outcome for all involved.  Our focus is for the well being of the family

All round Support

Our service applies to the whole family.  As we support your loved one, we are here to support you as well because your family matters.

In addition to our ability to serve your family, your trust in us also supports our community with opportunities to develop their families.

Affordable

We offer affordable levels of service priced according to your needs and circumstances.

Transparent pricing. No hidden fees. Just clear, honest care.

Ready to Make a Difference?

Your support helps us provide warmth, care, and comfort to seniors who need it most. By contributing, you’re giving someone the chance to age with dignity.